Danbury, Wisconsin

I purchased a Cancan DVd on Dec. 24.

Two days later got a call to upgrade the battery. When I didn't it suddenly became back ordered. I have called twice and today was told it would ship . I will believe it when I have it.

It was as though because I didn't upgrade they put the order on hold. I found their customer service people very matter of fact and they were not helpful .

When I complained the web site did not show back order, I was told it hadn't been updated. Yet it still show in stock

Monetary Loss: $242.

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